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Job: Front Desk Officer

Active since 07-09-2016 Job category Hospitality / Tourism / Recreat...
Location Akoka Level Entry level/Graduate
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 - 10 Salary Industry Standard
Pnlpeopleresource - Our client, a big player in the hospitality industry, which offers a collection of the finest fully serviced apartments in Lagos, geared towards the long stay guest is looking to fill the vacant ppsition below:

Job Title: Front Desk Officer



  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
  • Process guest check-outs.
  • Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures, Is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.

Education & Experience

  • Applicant should possess a minimum of HND or B.Sc or its equivalent.
  • Minimum of 1 year Previous hotel-related experience desired.
Skills & Competencies

  • Good Command of English
  • Good Looking
  • Physical & Mentally Alert
  • Great Interpersonal skills
  • Ability to work under pressure
  • Good Customer Relations Skill
  • IT Proficient

Application Closing Date
30th September, 2016.

More information
This listing is a full-time job

Job category Hospitality / Tourism / Recreation
Industry / Industries Hospitality / Recreation / Travel
Region Nigeria

Contact information